Shipping Policy

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SHIPPING METHODS & DELIVERY DETAILS. All orders from TheCloseout.com are shipping from the US via Ground Shipping. A Shipping Fee of $8.99 will be applied to order totaling less than $79. Orders over $79 qualify for FREE Shipping. Shipping and Handling charges are based on the shipping method selected. TheCloseout.com does not currently ship to APO / FPO Military or P.O. Boxes. Our shipping methods are subject to change without notice.

Please note that if your package was not received as indicated by your tracking number you will need to notify TheCloseout.com customer service within 5 business days of the scheduled delivery date. We will file a lost package claim on your behalf. Notification outside this time frame will make the order ineligible for replacement and/or reimbursement.

DOMESTIC ORDERS ONLY: SHIPPING RATES & DELIVERY TIMEFRAMES. Below is a breakdown of our shipping methods, rates and delivery timeframes. Shipments will be delivered by the United States Postal Service and UPS. You can contact Customer Service at if you have questions.

Ship Method Order Placed Ship Day Est. Delivery
For Orders up to $79 - $8.99 Mon – Thu Mon – Thu 3 - 5 Business Days from Ship Day
For Orders over $79 FREE Shipping Mon – Thu Mon – Thu 3 - 5 Business Days from Ship Day
Weekend Ship Order Placed Ship Day Est. Delivery
For Orders up to $79 - $8.99 Mon – Thu Mon – Thu 3 - 5 Business Days from Ship Day
For Orders over $79 FREE Shipping Mon – Thu Mon – Thu 3 - 5 Business Days from Ship Day

LOST PACKAGES. Please note that if your package was not received complete or incomplete as indicated by your tracking number you will need to notify TheCloseout.com customer service [email protected] within 5 business days of the scheduled delivery date. We will file a lost package claim on your behalf which takes anywhere from 8-15 business days. Notification outside this time frame will make the order ineligible for replacement and/or Store credit.

SHIPMENTS TO PUERTO RICO. Any order delivered to Puerto Rico will be automatically shipped via USPS Priority. Potential size restrictions may apply. Items containing lithium batteries cannot be shipped to Puerto Rico.

SHIPMENTS TO HAWAII AND ALASKA. Any order delivered to Hawaii and Alaska will be automatically subject to an additional $10 fee.

PROCESS & HANDLING OF ORDERS PRIOR TO SHIPMENT. Our team needs up to 4 business days to prepare your shipment. This includes the preparation and proper care of your order so that it is protected with the appropriate packing materials. We also utilize recycled materials wherever possible to eliminate environmental impact.

Ground packages typically arrive within 3 to 5 business days after shipment and expedited orders should arrive within the stated delivery timeframe after shipment.

An order tracking number will be sent to the registered email address, and is also available in My Orders within your account page. You can also track you order by visiting https://track.thecloseout.com/. On this page you can track your order by inputting your order number and registered email, or by using your tracking number.

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